Most ABA owners run their practice from a handful of spreadsheets that never quite line up. The executive scorecard is the antidote: one screen with the headline metric from every pillar — revenue, workforce, capacity, growth, and clinical — for the whole organization, plus a side-by-side comparison of every clinic.
Why an executive scorecard
The metrics that run an ABA practice are interlinked: utilization depends on scheduling and staffing; collection depends on authorization and billing; outcomes depend on dosage. Looked at in isolation, each looks fine; looked at together, the story emerges — a site with high utilization but low collection has a billing problem, not a clinical one. A scorecard puts the connected picture in front of the owner without a data team assembling it by hand.
What this dashboard tracks
The overview carries six headline KPIs: active clients, authorization utilization, net collection rate, billable-hours percentage, session completion rate, and targets mastered. The by-clinic comparison ranks every site on the same measures, so strong and struggling locations are obvious at a glance — and the gap between the best and worst clinic is usually the biggest, most addressable opportunity in the business.
How to read it
Read top to bottom as a chain: clients and utilization (are we delivering care), billable percentage and collection rate (are we getting paid for it), completion rate (is the dosage landing), and mastery (is it working). Then read across clinics: a metric where one site lags the others is a targeted fix, not a company-wide initiative. The scorecard's job is to tell you which one report to open next.
Who uses it
Owners and executives use it as the weekly standing view; regional and clinical directors use the by-clinic comparison to coach the sites that are behind.
Metrics it tracks
| Metric | What it means |
|---|---|
| Total Active Clients | Active clients across all locations. |
| Utilization % | Delivered ÷ authorized hours — how much approved care is being delivered. |
| Net Collection Rate | Collected ÷ billed — the share of billable charges actually collected. |
| Billable Hours % | Billable ÷ total clinician hours — labor converted to revenue. |
| Session Completion Rate | Completed ÷ scheduled sessions — dosage actually delivered. |
| Total Targets Mastered | Clinical goals mastered — the outcome signal. |
Used by: Owners, executives, regional/clinical directors
Frequently asked questions
What KPIs should an ABA practice owner track weekly?
The headline set spans every pillar: active clients (capacity), authorization utilization (delivery), net collection rate (revenue), billable-hours percentage (workforce), session completion rate (scheduling/dosage), and targets mastered (clinical outcomes). The executive scorecard puts all of them on one screen and compares them across clinics.
How should I compare clinics fairly?
Use rate-based metrics (utilization %, collection rate, billable %, completion rate) rather than raw totals, so a large site and a small site can be compared on the same footing. The scorecard's by-clinic view is built around these ratios for exactly that reason.
How do these ABA metrics connect to each other?
They form a chain: scheduling and staffing drive utilization; utilization and billing drive collection; dosage (completion) drives outcomes. A weak number downstream often traces to a different pillar upstream — which is why owners benefit from seeing them together.
Can I build this on my own data?
Yes. Export a per-clinic summary (or your raw data) and use this as a template — we model it into a Power BI report you open in Power BI Desktop. The sample is fully synthetic, so there's no PHI here.
Build this report on your own data
Clone this ABA template — describe it and we’ll generate sample data so you can try it free, or upload your own export. You get a fully modeled, branded Power BI project that opens in Power BI Desktop.
Use this as a template →